Masterclass
Is it me? Am I the Drama?
Red Flags for Nightmare Clients and How to Deal With Them
What do you do when your dream client becomes your worst nightmare? Learn the red flags to look for and how to professionally fire a bad client.
Here's What You'll Learn
Discovery Call Red Flags
Are you ignoring these red flags during the discovery call? I hope not!
What Boundaries You Need
Time boundaries, communication boundaries, and more boundaries, oh my!
When to set boundaries
(Hint: It's as soon as the discovery call!)
The words to say when you're firing a client
"It's not you, it's me" is not going to work for this one, girlfriend!
I'm ready to learn!
Here's What You'll Learn
Who's this for?
You're a virtual assistant.
As a service provider, you're working with clients doing tasks and projects.
You're in a nightmare situation.
Your clients are taking advantage or crossing boundaries. It's a nightmare.
You want to be prepared.
You haven't had a nightmare client yet, but you're worried.
Your clients keep leaving you.
Your clients are awesome and they say they love you...but they don't seem to stick around.
Pick a date!
Got Questions?
I've got answers.
Is this masterclass really live?
Yep, it's live! We'll be hanging out together on video - but don't worry, you don't have to be on camera. I hope you bring any questions you have about nightmare clients because my goal is to help you ASAP.
I'm not sure if it's right for me. I haven't had a nightmare client.
Dang girl, you're lucky! If you haven't had a nightmare client yet, you're doing great! I would definitely STILL attend this webinar because I'll be sharing red flags to look out for during a discovery call. So even if you have had all soulmate clients (WAHOO!), you'll still want to take note and be prepared for a potential bad fit. We don't need you ignoring these red flags and then getting stuck in a nightmare!
Will this help me if I have awesome clients who just won't stay?
Actually, yes. Is it Me? Am I the Drama? will address concerns about clients who just don't seem to stick around. Besides the obvious of someone closing their business, there is always room for improvement within our communications and boundaries. I've had clients stick, not stick, nightmare clients, soulmate clients...it's been years of clients and I still occasionally find myself considering making an exception for someone who has all the red flags. We don't want you to do that!
What happens if I can't attend live?
There will be a replay available! Also, check and see if one of the other dates works out for you!
Will there be a chance to ask questions?
Def! Answering your questions is what it's all about, so we'll have at least 15 minutes to answer questions.
Is this really free?!
Heck yes it is! I want no more drama in your life!
A note from Raewyn...
(Your personal guide on firing nightmare clients and finding the clients who call you a unicorn virtual assistant.)
I wish I had someone to guide me through my first nasty firing. It's etched in my mind.
When we started working together, I could tell our personalities didn't mesh well. But she was excited by my work and she seemed eager. I was excited to have a new client who was also working with an OBM friend of mine. As things progressed and I let her step over boundaries that I usually held firm, I knew something needed to be done. But how?
How in the world was I supposed to fire a client? And how could I do it WITHOUT her demanding a refund or doing a dreaded chargeback?
Yikes.
The moment I did it, I knew I had waited too long and that I probably wasn't alone in feeling like this. I also had a tough pill to swallow - I wasn't completely blameless.
Was it me? Was I the drama?
But I did have some big lessons to learn on how to prevent that from happening to me again. And now it's time for me to help you. I can't wait to build you up and help you kick your nightmare clients to the curb.
See you at the masterclass,
